Since it is a more powerful tool, please be sure to follow the instructions carefully. Note: Revo Uninstaller is more thorough in deleting programs on your computer than using the Add/Remove option in Windows. We will use a special program to remove iSkySoft. Please move FRST64.exe from D:\Personal Files\Downloads to your Desktop. Please copy and paste that along with the main log in your reply. On its first run FRST will generate an Addition.txt log in the same location as the other log. The tool will produces a log named FRST.txt in the same location where the tool is run from.When the tool launches, choose Yes at the disclaimer.Right click on FRST/FRST64.exe and choose Run as Administrator.Note 2: Temporary disable your antivirus and/or antimalware if they flag FRST as unsafe, as the tool is safe. If it's not, use the Manual detection section. The Automatic detection section should give you information about your OS. Note 1: Don't know if your Windows is 32-bit or 64-bit? Check it out here. Please download the correct version of Farbar Recovery Scan Tool and save it to your Desktop. Please run this tool to get more information about your computer. I will bump a topic after 3 days of no activity, and then will give you another 2 days to reply before a topic is closed.Important information in my posts will often be in bold, make sure to take note of these.Any replies should be made in this topic by clicking the Reply to this topic button. Please follow the topic by clicking on the Follow this topic button, and make sure a tick is in the receive notifications and is set to Instantly.I will be happy to answer any questions you have. If you have problems or questions with any of the steps, feel free to ask me.Make sure to read my instructions fully before attempting a step.Please do not run any tools without being instructed to, as this makes my job much harder in trying to figure out what you have done.I will generally reply within 48 hours - if this is not possible, I will let you know. I am currently in training, so my responses might be delayed.You can call me Alexīefore we begin, there are a few things I want to make sure you know: My name is Alexstrasza and I will assist you with your problem. Hello and welcome to the Malware Removal Logs area
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